Terms and conditions of use

INTRODUCTION

Please take the time to read these terms and conditions which govern your use and participation in our website. With accessing and using the Evanesce Aroma website you accept the terms and conditions outlined below in full. You signify that you have read these terms and conditions and agree to be bound by them and comply with them. If for any reason you do not agree to be bound by these terms and conditions you must not use our website. Evanesce Aroma reserves the right to amend these terms and conditions at any time.

ELIGIBILITY

Purchases by persons under the age of 18 are not permitted in the UK. You represent that you are an adult aged 18 years or older and are agreeing to and accepting these terms and conditions. Otherwise, you are prohibited from accessing and using this website. Evanesce-Vaping reserves the right to cancel any sales transaction where it reasonably believes the purchaser is purchasing products on behalf of a minor, based on its sole discretion.

USER GENERATED CONTENT

The material, images, sounds, text, information and communications that you submit to our website for whatever purposes will grant us a worldwide, non-exclusive license to reproduce, translate, distribute and publish in for existing or future commercial purposes.

The communications and material you submit to our website will be handled in a non-confidential and non-proprietary manner and you also grant us the right to sub-license these rights and the right to bring any actions for infringement on of these rights.

You must not submit any illegal or unlawful content and must not infringe on any third party’s legal rights.

LIABILITY

To the extent allowed by the law, Evanesce Aroma shall not be liable for direct, indirect or consequential loss or damage arising out of the services or products sold from or referred to on this site in the following circumstances:

For losses that were not foreseeable to both parties when the contract was made.

For losses that were not caused by any breach on the part of Evanesce Aroma or their suppliers for business losses and/or losses to non consumers.

For losses caused by mis-use of products or services.

INDEMNITY

You hereby indemnify Evanesce Aroma and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including, without limitation, legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms and conditions.

RESPONSIBILITY FOR PRODUCT USE

You hereby take full responsibility for the use of your Evanesce Aroma product. 

Evanesce Aroma is not responsible for any harm, loss, or allergic reaction that maybe be caused by your use of the products sold on our website.

RETURNS AND CANCELLATION POLICY

PLEASE NOTE: Evanesce Aroma only offer a warranty on faulty products. We offer no warranty in the event that you do not like a product you choose.

Please check all goods when you receive them as the warranty will run from the date of your receipt.

You will have 14 days from the date of receipt to cancel your order. You can return the order to us unopened and in its original condition to receive a full refund (customer to pay shipping costs).

The following procedure must be followed in order to carry out a warranty claim: email admin@evanesce-aroma.co.uk informing us of the Order ID (or your full name) and a reference to the item in question. A copy of the returns form will then be sent out to you. Please note that failure to fill out the returns form can result in a delay in processing any warranty claims. Once the goods are received, Evanesce Aroma will test and inform you of the findings. If the goods are found to be faulty then we will immediately ship out replacement items or issue a refund. Please allow 5 working days for accurate testing and a response.

Please make sure all our products are kept out of reach of children/minors/pets.